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Small Spark Theory: a marginal gains approach to new business and marketing


New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way.
Gunpowder’s Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder’s podcast, Small Spark Theory® explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.

Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
Follow us on Twitter @gunpowdertweets and join the conversation #smallsparktheory
Music from Jukedeck - create your own at http://jukedeck.com.
Host - Lucy Mann
Producer - Isabelle Jarvis

Apr 8, 2018

Anyone who has been to one of my talks, listened to Small Spark Theory or worked with me on increasing new business performance will know my feelings on LinkedIn by now. I stand by my well-worn edict “if you do nothing else, get to grips with LinkedIn” and will continue to do so, until such time as the platform implodes, or is superseded.

But what about the rest of the social media maze? Making the connection between social channels and new business results is troublesome for many and even when we think we should get involved, it’s easy to then lose momentum and enthusiasm.

Late last year the team at PR & new business agency Red Setter examined the social media presence of 200 agencies and interviewed 50 agency leaders and a range of experts to understand the barriers, benefits and secrets to winning at social media.

I invited Red Setter founders Alex and Claire Blyth into the Pod to find out about the results of their study, and get some top tips for our listeners.

You can download their report: The Guide to Agency Growth through Social Media here.

As always we have a competition! We’re giving away a copy of Alex’s recommended read, The Elements of Style by Strunk & White. Listen in to find out how to win.