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Small Spark Theory: a marginal gains approach to new business and marketing


New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way.
Gunpowder’s Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder’s podcast, Small Spark Theory® explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.

Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
Follow us on Twitter @gunpowdertweets and join the conversation #smallsparktheory
Music from Jukedeck - create your own at http://jukedeck.com.
Host - Lucy Mann
Producer - Isabelle Jarvis

Aug 16, 2017

 

So far in our Small Spark Theory podcast series we’ve been exploring the ways we can make marginal gains in our agency new business and marketing performance. We’ve discussed the tweaks and improvements, the tips and tricks that can help us perform better, and see a better return on our time and money.

 

So far so good.

 

But even with clear objectives, effective planning, brilliant processes and all the communication skills we have discussed, our best efforts can still be undone by a lack of productivity.

 

How many times do we find ourselves finalising a pitch deck in a cab on the way to a meeting, scrabbling to submit an RFI seconds before the deadline or simply looking at our new business pipeline and knowing we just haven’t implemented enough of the plan to generate sufficient new opportunities?

 

Most of us will be familiar with the feeling. The procrastination, indecision and ultimately – paralysis.

So why does it happen? And what can we do about it?

 

In this episode, we talk to best-selling author Robert Kelsey. Founder and CEO of a successful London PR agency, co-founder and deputy chairman of a leading entrepreneurs’ think tank: The Centre for Entrepreneurs, Robert’s books: “What’s Stopping You?”, “What’s Stopping You Being More Confident?” and “Get Things Done” have sold over 100,000 copies and being translated into 10 languages.

 

Spoiler alert: The answer to our lack of productivity is rather more complex that we think and requires some honest self-appraisal. The good news is, a tidy workstation and good stationery are still very important. We’re stocking up on nice notepads and post-its right away…

 

As always, we’ve got a competition for you and will be giving away a copy of Robert's book “Get Things Done”.So listen in to find out how to win.


For more information on improving your agency new businesses effectiveness, get in touch with Lucy Mann.