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Small Spark Theory: a marginal gains approach to new business and marketing


New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way.
Gunpowder’s Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder’s podcast, Small Spark Theory® explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.

Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
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Music from Jukedeck - create your own at http://jukedeck.com.
Host - Lucy Mann
Producer - Isabelle Jarvis

Nov 7, 2022

It’s been a little while since we had a client perspective on this podcast, and given the current economic wobbles, now feels like an excellent time to remedy this.

So I’m delighted to share this conversation with Gareth Turner. Having enjoyed a stellar marketing career with brands such as Johns Smith’s, Bulmers and Lurpak, Gareth was most recently Head of Marketing at Weetabix and earlier this year, published his own research on client / agency relationships.

We pick though the six key themes of this research to provide practical, actionable tips to help reinforce your relationships. You can download a copy of the report here – and while you’re at it, I highly recommend subscribing to Gareth’s newsletter: Sporadic Brand Ramblings.

As always we’ll be giving away a copy of Gareth’s recommended read: How not to plan: 66 ways to screw it up by Les Binet and Sarah Carter. Listen in to find out how to win.

For more information about Gunpowder’s client audit programmes – get in touch.