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Small Spark Theory: a marginal gains approach to new business and marketing


New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way.
Gunpowder’s Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder’s podcast, Small Spark Theory® explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.

Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
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Music from Jukedeck - create your own at http://jukedeck.com.
Host - Lucy Mann
Producer - Isabelle Jarvis

Apr 4, 2021

There are so many reasons for me wanting to do an episode on personal brand.

Let’s go back to the beginning. At the start of my agency career, I worked mostly with ad agencies. This was in the 90s and honestly – it was dazzling. The high profile exit of Maurice and Charles from Saatchi & Saatchi to set up M&C Saatchi, Dave Trott setting up Bainsfair Sharkey Trott then WCST, Trevor Beattie making waves with Wonderbra and FCUK, and so it went on. Everywhere you turned there were names.

I’ve often said that to a degree, the rise of digital and social media has evened out the playing field from an agency profile point of view, allowing everyone a share of voice if they get a good plan in place. However, there has seemed a notable lack of high profile individuals in quite the same way as we had before. With so much noise – was it just too hard for anyone to cut through?

For me, that changed when Social Chain founder Steven Bartlett catapulted on to the scene, transcending industry trade press, appearing in mainstream media and attracting over 2 million followers online. All by the age of 27. (Not to mention taking the company public).

To help me understand how that happened, and what we can learn from it, I’m joined by Ash Jones, part of the founding team at Social Chain and founder of Great Influence.

We talk about what it takes to create a personal brand, how to cut through the noise and how to manage imposter syndrome.

As always we’ll be giving away a copy of Ash’s recommended read - the newly published Happy Sexy Millionaire by Steven Bartlett.