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Small Spark Theory: a marginal gains approach to new business and marketing


New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way.
Gunpowder’s Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder’s podcast, Small Spark Theory® explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.

Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
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Music from Jukedeck - create your own at http://jukedeck.com.
Host - Lucy Mann
Producer - Isabelle Jarvis

Jun 2, 2019

This may not seem like the most obvious episode for what, to all intents and purposes is a podcast providing practical tips for making marginal gains in agency new business and marketing.

However, when we consider many of the activities involved in attracting and winning new clients – the outreach to new prospects, networking, hosting events, speaking engagements, let alone pitching and negotiating – so many, for many of us, induce fear.

And left unchecked, these fears can either disrupt our performance or worse, stop us doing the things we need to do to keep our businesses thriving.

We first met Hilary Gallo back in episode eleven when we discussed negotiation. Since then Hilary has been studying the subject of fear, and more importantly, how we can hack fear to our advantage.

Listen in to find out how to win a signed copy of Hilary’s latest book Fear Hack.