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Small Spark Theory: a marginal gains approach to new business and marketing

New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way.
Gunpowder’s Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder’s podcast, Small Spark Theory® explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.

Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
Follow us on Twitter @gunpowdertweets and join the conversation #smallsparktheory
Music from Jukedeck - create your own at http://jukedeck.com.
Host - Lucy Mann
Producer - Isabelle Jarvis

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  2. EP85: Changing Perception | Steve Garside | TMW

EP85: Changing Perception | Steve Garside | TMW

Feb 5, 2024

EP85:  Changing perception | Steve Garside | TMW           

Have you ever felt that your agency is pigeonholed by clients and prospects as being a specialist in just one thing, where in reality you have so much more to offer?

Of course being seen as a specialist of any kind is a generally a good thing – we have many episodes where we have discussed this at length. But in some cases, over time, the perception of a narrow service specialism can become an inhibitor to growth.

In this episode I’m joined by Steve Garside, Divisional Head of New Business & Marketing at TMW Unlimited as we discuss the challenge of changing the market perception of an agency know for decades as a CRM specialist.

Steve takes us through his approach to broadening the agency’s appeal to a wider audience and shares his top tips for anyone looking to get out of troublesome pigeonhole.

No book competition this time but you can download Steve’s recommended read: New Business: A guide to life on the frontline published by the IPA.